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SCAM LIBRARY · IMPERSONATION

The disaster-relief impersonation

Scammers impersonate disaster-relief organizations to pressure people into sending money quickly, exploiting compassion and urgency.

Documented by the FTC & FBI IC3 · reviewed 2026-07-11T18:14:57.874Z

How it works

You receive an unsolicited call, text, or email claiming to represent a well-known charitable or relief organization. The message creates a sense of emergency—describing a recent disaster and appealing to your generosity—and pushes you to donate immediately, often via wire transfer, gift card, or cryptocurrency. The pressure and emotional appeal make it hard to pause and verify.

What it can look like

You get a call saying, 'We're collecting emergency funds for flood victims in a neighboring state. Donations are needed right now.' The caller may ask you to send money via wire or buy a gift card to help families in crisis. They discourage you from hanging up to 'verify' because 'every minute counts.'

How it unfolds

Scams like this follow a pattern. Knowing the arc helps you notice where you are — and step away before the ask.

You receive an unexpected call, email, or text about a recent disaster (earthquake, hurricane, flood, wildfire). The message appears to come from a well-known relief organization and sounds urgent—people need help right now.
The caller or message establishes trust by knowing details about the disaster area, using the real organization's name, and creating a sense of moral duty. They explain that donations are needed immediately to help families in crisis.
You're asked to donate quickly via wire transfer, gift card, cash app, or cryptocurrency. They may pressure you by saying funds are running out or by praising your compassion, making delay feel selfish.
Stop here if: you feel rushed, the 'organization' won't give you time to verify their identity, they refuse standard payment methods, or they ask you to keep the donation secret. Hang up. Contact the real relief organization directly using a phone number or website you find yourself—never use contact info from the message.

Red flags

  • Unsolicited contact pressuring you to donate immediately to a disaster.
  • Requests for payment by wire, gift card, cryptocurrency, or unusual method.
  • Caller becomes hostile or impatient if you ask questions or want to verify.
  • No clear way to independently confirm the organization's legitimacy from the caller's information.
  • Vague details about which disaster, which charity, or how funds will be used.

What to do

  • Hang up and independently contact the charity or relief organization using contact info from their official website—not a number the caller provided.
  • Legitimate charities never demand instant payment and always welcome verification; if they push back, it's a red flag.
  • Report the suspicious contact to the Federal Trade Commission at reportfraud.ftc.gov.

If it already happened

Acting quickly can limit the damage. You are not alone, and it is not your fault.

  • Stop all contact with the person or organization that contacted you. Do not send any additional money or information.
  • If you paid by credit or debit card, contact your card issuer immediately and report the transaction as fraudulent. Ask them to cancel the card and watch your account closely for unauthorized charges.
  • If you sent money by wire transfer, gift card, cash app, or cryptocurrency, contact that service's fraud team right away. These transfers are often irreversible, but reporting quickly may help prevent further loss.
  • Report the scam at reportfraud.ftc.gov. Include details of how you were contacted, what organization name was used, and any payment method involved. This helps protect others and creates an official record.

Sources

Guidance on this page draws on public, authoritative consumer-protection resources (verified live 2026-07-10). Documented by the FTC & FBI IC3 · reviewed 2026-07-11T18:14:57.874Z.

Spotted this or lost money? Report it at reportfraud.ftc.gov. This is general educational information, not legal or financial advice — and ScamVet never asks for your identity or account details.